Certificate FAQs
Quench your curiosity about Certification Application process
How do I fill the form and apply?
AAEFL certification application is available on the website. Just click on ‘Apply’ button and the application will open for 90 minutes. Fill up all the fields and click the ‘submit’ button which is at the end of the form.
Do I need to complete the form in one go?
The application window will open for 90 minutes and as it is not a very exhaustive form, it is advisable to do it in a go.
What do I do if I wasn’t able to submit my form due to connectivity issues?
If you have not clicked ‘submit’ then it is not a problem as you can reopen and fill in the form completely.
What supporting documents I need to submit along with the application?
None. We will ask for supporting documents only if your application is selected for random auditing.
Please explain how to fill DOB in this format- dd/mm/yyyy.
Here dd means date, mm refers to month and yyyy for year for example if you were born on 1 November, 1994, then you will mention it as 01/11/1994.
Can I request for a hard copy of the certificate along with the application itself?
No. You can request for the hard copy only after you receive the soft copy of your certificate.
How do I come to know that my application has been accepted?
Once you submit your form, a pop-up message will read ‘successfully done’. If it says ‘sorry, rejected’ then it means you have not filled all the fields as required.
What should I do if I do not receive any mail from AAEFL after submission of application?
This is unlikely, but if it happens, please contact AAEFL helpdesk and share your details.
What can I do if I have not received my certificate even two weeks after payment has been done?
AAEFL takes utmost care that certificates are shared within the stipulated time, but in case, you have not received it, please feel free to contact our helpdesk and share all your details.
Why has AAEFL taken up my application for auditing?
Selection for audit is a random process developed by AAEFL in which a fixed percentage of applications are selected.
How long does the audit process take?
It takes about three weeks to complete this process.
What is the best way to send materials asked for audit?
The best way is to scan and upload all the required documents.
Does AAEFL guarantee confidentiality of the shared materials?
Completely. AAEFL does not share any audit material with any external organization unless required for legal proceedings.
What happens in the case of a failed audit?
Failed audit indicates some discrepancy; hence, it is dealt by AAEFL legal team on case to case basis.